Okta

On October 28, 2026, at 9:45 AM PT, the Engineering Team became aware of an issue with the email service that caused delayed or failed delivery of outbound SMS messages, including two-factor authentication (2FA) verification codes and SMS alerts. Initial findings indicate this is tied to a service disruption with our downstream telephony carrier, China Mobile. Users waiting on verification codes may experience delays of several minutes. If available, please opt for backup verification methods such as authenticator apps or email. We are actively working with the carrier to monitor the situation and will share our next update as soon as more information becomes available.

On October 28, 2026, at 9:45 AM PT, the Engineering Team became aware of an issue with the email service that caused delayed or failed delivery of outbound SMS messages, including two-factor authentication (2FA) verification codes and SMS alerts. Initial findings indicate this is tied to a service disruption with our downstream telephony carrier, China Mobile. Users waiting on verification codes may experience delays of several minutes. If available, please opt for backup verification methods such as authenticator apps or email. We are actively working with the carrier to monitor the situation and will share our next update as soon as more information becomes available.

On October 21, 2026, at 11:00 AM PT, Engineering became aware of an issue with our cloud vendor affecting reporting services on EMEA Cell 9. During this time, reporting will not be available. Our team is actively working with our cloud vendor to mitigate the issue. We will provide another update within the next 1 hour, or sooner if additional information becomes available.

On October 21, 2026, at 11:49 AM PT, the Engineering Team became aware of an issue with Group Push affecting our customers in US Cell 3. Impacted customers may experience delays with group push imports. We will provide another update within the next 30 minutes, or sooner if additional information becomes available.

At 10/13/2026 6:00 AM PT, the Okta team became aware of an issue with Group Push affecting customer operations in EMEA Cell 1. Our team is actively investigating this issue and to mitigate the issue. We will provide another update within the next 30 minutes, or sooner if additional information becomes available.

At 13/10/2026 00:50 PT, the team became aware of an issue with to our Core Platform service affecting customers in EMEA Cell 1. During this time, users may be experiencing intermittent issues within our system. Our team is actively investigating this issue. We will provide another update within the next 30 minutes, or sooner if additional information becomes available.

testing the update functionality

testing update feature

On October 01, 2026, at 6:17 AM PT, we're investigating an issue with Okta Workflows where some automated event hook triggers aren't executing as expected. Our engineering team is actively analyzing system logs and working on root-cause remediation. We will provide an update within 30 minutes or as soon as additional information becomes available.