Salesforce

Issue: We're aware of an issue affecting customers using Agentforce Web Agents with Next Gen Authoring (NGA). Impact: Users are unable to navigate to hyperlinks provided in agent responses. The link text displays correctly, but the links are not clickable.

There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

Salesforce is aware of and closely monitoring a phishing campaign appearing as fraudulent emails from Salesforce with a malicious link to download Remote Monitoring & Management (RMM) software. Our security teams are working diligently to contain this issue and urge all customers to maintain a high level of vigilance against phishing and social engineering attempts, as these remain frequently used tactics by threat actors. If you receive requests from Salesforce to install RMM software, we recommend you validate its legitimacy with Salesforce Support or architect teams prior to taking action by opening up a ticket through the Salesforce Help portal. For guidance and support, please reach out through the Salesforce Help portal. You can also refer to this article for guidance on how to protect your environments from social engineering threats: https://www.salesforce.com/blog/protect-against-social-engineering/.

The Salesforce Technology team is working to isolate a performance degradation on this instance. Some customers get delays in asynchronous processing, including Web-to-Case, Web-to-Lead, Email-to-Case, and dashboard refreshes. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

Issue: We're aware of an issue affecting customers using Agentforce Web Agents with Next Gen Authoring (NGA). Impact: Users are unable to navigate to hyperlinks provided in agent responses. The link text displays correctly, but the links are not clickable.

There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

We are aware of a feature disruption that may impact you and are currently working on a solution to resolve user impact. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’ll provide an update in 30 minutes or sooner if additional information becomes available.

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

Issue: We’re aware of an issue which started at approximately 13:20 UTC that is impacting Marketing Cloud MCP services. We’re investigating the technical trigger and fastest path to mitigation. Impact: Customers attempting to utilize the service will observe connection failures.

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Salesforce service disruption. During a service disruption, end users can’t access the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

We are aware of a performance degradation that may impact you and are currently working on a solution to resolve user impact. During a performance degradation users can access the service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’ll provide an update in 30 minutes or sooner if additional information becomes available.

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

We are aware of a feature degradation that may impact you and are currently working on a solution to resolve user impact. During a feature degradation, certain features are unavailable or run at less than optimal performance. We’ll provide an update in 30 minutes or sooner if additional information becomes available.

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

The Salesforce Technology team identified a disruption impacting the Account Engagement Application and is working to resolve it. During this disruption, end users are unable to access the service. We’re investigating the issue and will provide updates as soon as possible.

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

We are aware of a feature degradation that may impact you and are currently working on a solution to resolve user impact. During a feature degradation, certain features are unavailable or run at less than optimal performance. We’ll provide an update in 30 minutes or sooner if additional information becomes available.

We are aware of a performance degradation that may impact you and are currently working on a solution to resolve user impact. During a performance degradation users can access the service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’ll provide an update in 30 minutes or sooner if additional information becomes available.

There’s a performance degradation impacting Agentforce, and we’re working to resolve it. At this time customers using Agentforce are unable to load configurations or perform actions. We’re investigating the issue, and we’ll provide an update in 30 minutes or sooner if additional information becomes available.

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a service disruption impacting Managed Runtime Admin API. impacting the ability to deploy, create, configure or delete environments. Users may experience increased error rates when trying to log in or make changes to Storefronts deployed on the Commerce Cloud Managed Runtime or via API. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

We are aware of a feature degradation that may impact you and are currently working on a solution to resolve user impact. During a feature degradation, certain features are unavailable or run at less than optimal performance. We’ll provide an update in 30 minutes or sooner if additional information becomes available.

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a performance degradation impacting Tableau Cloud. Tableau engineers are currently working on a solution to resolve user impact. During a performance degradation users can access the Tableau service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We thank you for your patience. We’ll provide an update in 30 minutes or sooner if additional information becomes available.

There's a feature degradation affecting Salesforce Spiff, and we're working to resolve it. You may experience feature degradation in statement calculations, reporting, designer, connectors and syncs. Salesforce Spiff remains unaffected. We’re investigating the issue, and an update will be provided in 30 minutes or sooner if we have more information.

The Salesforce Technology team identified a feature degradation affecting customers on this instance and is working to resolve it. During a Marketing Cloud Engagement feature degradation, intermittent slowness or unavailability can occur for the affected service. We’re investigating the issue and will provide updates as soon as possible. See Impacted Services and Additional Information for further details.

There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Commerce Cloud service disruption Impacting cart functions on customer storefronts. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Salesforce service disruption. During a service disruption, end users can’t access the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

We are aware of a service disruption that may impact you and are currently working on a solution to resolve user impact. During a service disruption, end users may not be able to access the service. We’ll provide an update in 30 minutes or sooner if additional information becomes available.

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a performance degradation impacting Agentforce, and we’re working to resolve it. At this time customers using Agentforce are unable to load configurations or perform actions. We’re investigating the issue, and we’ll provide an update in 30 minutes or sooner if additional information becomes available.

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a feature degradation impacting Salesforce Data Cloud. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information. The team is actively monitoring and working to restore the service. To see if your account is affected, use the following guide to identify your functional domain: https://sfdc.co/MiAEk or alternatively follow this article if you need to identify your core instance http://sfdc.co/coreinstance

There’s a Salesforce service performance degradation affecting some users’ ability to log in. During intermittent login errors, it can be difficult for users to log in to the service. And API calls aren’t returned in the time expected. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a feature disruption impacting Salesforce Data Cloud. During a feature disruption, end users can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information. To see if your account is affected, use the following guide to identify your functional domain: https://sfdc.co/MiAEk or alternatively follow this article if you need to identify your core instance http://sfdc.co/coreinstance

We are aware of a service disruption that may impact customers, and are actively working to resolve user impact. During a service disruption end users may not be able to access one or more platform services. We’ll provide an update in 60 minutes or sooner if additional information becomes available.

There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a feature disruption affecting Salesforce Spiff. During a feature disruption, end users sometimes can’t access certain aspects of the service including statement calculations, reporting, designer, connectors, and syncs. We’re investigating the issue, and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Salesforce service performance degradation where some users can experience delayed data processing. During such a delay, your data is queued until the system has enough resources to write it to the database. You can enter data into the originating system(s), and it’s stored in Salesforce, but there can be a delay before it appears (or you see it) in your Salesforce org. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.